Employment | Job Openings at Feeny Ford of Grayling, Michigan

The ideal candidate demonstrates the ability to:

• Be the dealership's front-line contact with the public and represent the dealership in a professional, friendly manner at all times.

• Answer and route incoming calls, take thorough messages, and provide basic information to callers.

• Greet and direct showroom traffic. 

• Interact with all department employees.

• Receive cash from customers and employees in payment of goods and services and record the amount received in an accurate manner into the computer system. 

• Assist office with accounting and analysis. 

ESSENTIAL DUTIES:

• Answer all incoming calls; ideally by the fourth ring with a professional friendly voice.

• Communicate with callers in an efficient manner, minimizing the time they are put on hold.

• Greet walk-in customers and assist customer by obtaining salesman or proper department.

• Receive cash, checks and credit card payments from customers. 

• Issue receipts and make change accurately to customers.

• Record the amount received from customers accurately on the repair order and/or counter ticket.

• Maintain service files timely. (filing, purging). 

• Assist with accounting and analysis.

• Perform other duties as assigned by management.

  QUALIFICATIONS:

• Retail dealership experience preferred.

• Switchboard and computer experience including Microsoft Office applications (Excel, Word) and Google G Suite (Sheets, Docs) products preferred.

• Ability to work well with customers and fellow coworkers and present a friendly, helpful attitude at all times.

• Professional personal appearance.

• Excellent oral communication skills.

• Ability to read and comprehend instructions and information.

• Will be trained on dealership computer system and other office machines necessary to perform the cashiering/clerical duties.

• Previous accounting / clerical experience ideal.

 ABOUT THE DEALERSHIP: Feeny Ford of Grayling has been serving customers in Michigan area for 33 years. Our family culture fosters an environment where employees are engaged resulting in industry benchmark employee turnover rates. We pride ourselves on producing the highest customer service and quality work across all lines of our business - new car sales, used car sales, service, body and parts. For more information, please visit our website: www.feenyford.com. Please email your resume to shawn@feeny.com or call 989-348-3242 to set up a confidential interview.